Shipping & Returns

Original Paintings

Shipping Domestic

All fine art boxes are custom made, so please allow 7-10 business days for orders to be mindfully packaged & shipped out to their new homes. Tracking info will be sent via email for your convenience. Please note that Evann Rose is not responsible for incomplete or incorrect shipping addresses that may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. Orders may encounter delays once shipped with UPS due to increased shipping volume or weather which is out of our control.

Shipping International

If you live outside the US, please email evannroseart@gmail.com to get shipping quotes for either original paintings or unframed prints. Please note that Evann Rose is not responsible for any applicable duty fees or import taxes which may arise upon accepting your parcel. Duty tax is charged at the discretion of the shipping company and the laws of the country that is receiving the art. During any international customs process, duty fees may be charged upon receipt. Refusal of packages does not result in a refund as the package will be considered abandoned by the courier. Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. Orders may encounter delays once shipped with UPS due to increased shipping volume or weather which is out of our control.

Delivery

Evann Rose offers personal artwork delivery to customers in Orange County. If you are a local client, please get in touch via email for delivery timelines & quotes.

Returns

Please note that all artwork is final sale with no returns or exchanges. Evann Rose is not responsible for any lost or stolen packages, or shipments delayed by the carrier. If there is a problem with your order, please get in touch via email within 7 days of your purchase.

Prints

Shipping Domestic

All framed prints are made to order and have a standard lead time of 2-4 weeks for framing and shipping. Unframed prints generally ship within 1-2 weeks. Tracking info will be sent via email for your convenience. Please note that Evann Rose is not responsible for incomplete or incorrect shipping addresses that may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs. Orders may encounter delays once shipped with UPS due to increased shipping volume or weather which is out of our control.

Shipping International

If you live outside the US, please email evannroseart@gmail.com to get shipping quotes for either original paintings or unframed prints. Please note that Evann Rose is not responsible for any applicable duty fees or import taxes which may arise upon accepting your parcel. Duty tax is charged at the discretion of the shipping company and the laws of the country that is receiving the art. During any international customs process, duty fees may be charged upon receipt. Refusal of packages does not result in a refund as the package will be considered abandoned by the courier. Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned.

Returns and Exchanges

Please note that all artwork is final sale with no returns or exchanges. Each print is made to order and we cannot accommodate exchanges or cancellations. Please be sure to read the description and sizes provided carefully before ordering. Evann Rose is not responsible for any lost or stolen packages, or shipments delayed by the carrier. If there is a problem with your order, please get in touch via email within 7 days of your purchase.